Refund Policy

<h1>Refund Policy</h1><p>At <strong>Gaga Goldline Cosmetics,</strong> customer satisfaction is important to us. Please read our refund and return policy carefully before placing an order.</p><h2>Return Eligibility</h2><p>Due to hygiene and safety reasons, cosmetics and skincare products cannot be returned once opened, used, or damaged by the customer.</p><p>Returns may be accepted only if:</p><ul><li><p>You received the wrong product</p></li><li><p>The product was damaged during delivery</p></li><li><p>The product is unused, unopened, and in its original packaging</p></li><li><p>You contact us within <strong>24 hours of delivery</strong></p></li></ul><h2>Non-Returnable Items</h2><p>We do not accept returns for:</p><ul><li><p>Opened or used cosmetic products</p></li><li><p>Products without original packaging</p></li><li><p>Items damaged after delivery</p></li><li><p>Products purchased during clearance sale or special offers</p></li><li><p>Change of mind after delivery</p></li></ul><h2>Refund Process</h2><p>Once your return request is approved, we may offer a replacement, store credit, or refund depending on the case.</p><p>Refunds, if approved, will be processed within <strong>5–10 business days</strong> through the original payment method or another agreed method.</p><h2>Order Cancellation</h2><p>Orders can be cancelled only before dispatch. Once the order has been shipped, cancellation may not be possible.</p><p>Contact: <strong>9851194863</strong></p>